Peace of Mind

Returns & Exchanges

Precision service for a seamless experience. We want you to love every piece.

30-day satisfaction guarantee
WORLDWIDE RETURNS AVAILABLE30-DAY SATISFACTION GUARANTEEPREMIUM PACKAGING REQUIREDEXPRESS EXCHANGE PROCESSING

30-Day Return Window

Items are eligible for return within 30 days of delivery. Unworn, with original tags and packaging intact.

Policy Details

Condition of Items

Unworn and unwashed · Tags attached · Original packaging included · Proof of purchase required

The Return Process

Step 1

Account Login

Sign in to your account and navigate to order history.

Step 2

Initiate Return

Select the item and reason for return or exchange.

Step 3

Pack Securely

Use original packaging and attach the return label provided.

Step 4

Ship & Track

Hand to courier. Refund processed within 7–10 business days.

Refund Process

Approved refunds are credited to your original payment method within 7–10 business days. COD refunds via bank transfer.

Exchanges

Complimentary domestic exchanges for size or colour when in stock. Price differences charged or refunded accordingly.

Start an Exchange

Damaged or Wrong Items

Received a damaged or incorrect item? Contact us within 48 hours of delivery with photos. We will arrange a free replacement or full refund at no extra cost.

Still have questions?

Our concierge team is available to guide you through returns and exchanges.